Parts & Service Director

Parts & Service Director – Franchise Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

• Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
• Monitor automotive repair/maintenance to prevent operational delays
• Work with service director to set departmental objectives
• Recruit, interview and train service staff
• Maintain daily sales and production records as prescribed by upper management
• Review and evaluate service sales performance
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Participate in operational planning
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings
• Participate in operations/departmental planning
• Create annual budgets
• Reconsile parts invoices
• Track the daily gross sales of parts department
• Reconcile and report shortages and/or damage
• Reconcile parts/warranty return reports
• Provide on the job training for parts staff
• Compile and analyze monthly management reports
• Manage tight control over parts inventory
• Ensure the quality of customer service provided by parts and service departments
• Hold weekly meetings
• Attend weekly manager meetings

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Paid Vacation
• We offer Healthcare benefits for our employees
• Vision & Dental Insurance
• 401k retirement plan
• Employee discounts for vehicle purchases and repairs

About us

Join a Winning Team at Boggus Tipton Chrysler Dodge Jeep Ram!

Located in Brownsville, TX Boggus Tipton Motors is proud to be one of the premier dealerships in the Rio Grande Valley.  If you are looking for a company that offers job stability with great income potential along with excellent employee benefits and values a healthy work-life balance you don’t need to look any further. We offer ongoing training programs and the opportunity for career advancement.  We are always looking for individuals with the desire to do their best to join our amazing organization. We’re thrilled to announce that we’re under new ownership with a renewed commitment to our customers. We’ve been your local home for these great vehicles for some time now, and our new owners look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come.