Service Dispatcher

Service Dispatcher/Shop Foreman

Our company has an outstanding opportunity for a results-focused Service Dispatcher.  You will be responsible for dispatching work for technicians as they receive service calls and maintaining daily schedules for these technicians. You will also spend a great deal of time speaking to customers, so friendliness and a professional demeanor are important in this position.

Job Description

• Schedule shop work as efficiently as possible in accordance with dealership policy.
• Assign work to the correct technician level
• Ensure that technicians follow warranty material disposition procedures
• Administer safety and housekeeping policies and procedures
• Review hard copies turned in by technicians to ensure that assigned work has been completed properly
• Ensure technicians complete the multi-point vehicle inspection forms
• Ensure each warranty RO has a vehicle history attached
• Complete a dispatch log daily and turn into Service Management at end of shift
• Maintain a record of carryover vehicles
• Coordinate parts requirements with the Parts Department
• Spot-check repairs to assure quality and timely completion
• Maintain proper training in the operation of service equipment (i.e. lifts and hoists)
• Understand and follow federal, state, and local regulations such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
• Ensure that all repair orders are accounted for and closed when work is completed
• Other duties as required

Qualifications

• High school graduate or equivalent.
• Possess an acceptable driving record and a valid driver’s license in your state of residence

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Paid Vacation
• We offer Healthcare benefits for our employees
• Vision & Dental Insurance
• 401k retirement plan
• Employee discounts for vehicle purchases and repairs

About us

Join a Winning Team at Boggus Tipton Chrysler Dodge Jeep Ram!

Located in Brownsville, TX Boggus Tipton Motors is proud to be one of the premier dealerships in the Rio Grande Valley.  If you are looking for a company that offers job stability with great income potential along with excellent employee benefits and values a healthy work-life balance you don’t need to look any further. We offer ongoing training programs and the opportunity for career advancement.  We are always looking for individuals with the desire to do their best to join our amazing organization. We’re thrilled to announce that we’re under new ownership with a renewed commitment to our customers. We’ve been your local home for these great vehicles for some time now, and our new owners look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come.